Criteria

1

Summary

This Request for Information (RFI) is issued as a means of technical discovery and information gathering. This RFI is for planning purposes only and should not be construed as a solicitation nor should it be construed as an obligation on the part of the City to make any purchases. This RFI should not be construed as a means to pre-qualify vendors.From the information provided by the respondents to the RFI, a determination will be made regarding any actual contracting through a procurement process. Any future contract that may be awarded must comply with City procurement requirements. The City may utilize the results of this RFI in drafting a competitive solicitation (RFP) for the subject services/products/equipment.Participation in this RFI is voluntary and the City will not pay for the preparation of any information submitted by a respondent or for the City's use of that information. Participation in this RFI provides vendors an opportunity to showcase their solutions and inform the City's understanding of the evolving market, which may shape future competitive solicitations.Details of information that is being requested is included attachments.

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Important Instructions for Electronic Submittals

The City of Seattle is accepting electronic bid submissions. Bidders shall create a FREE account with OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic bid.

3

Intent

This Request for Information (RFI) is issued as a means of technical discovery and information gathering. This RFI is for planning purposes only and should not be construed as a solicitation nor should it be construed as an obligation on the part of the City to make any purchases. This RFI should not be construed as a means to pre-qualify vendors.From the information provided by the respondents to the RFI, a determination will be made regarding any actual contracting through a procurement process. Any future contract that may be awarded must comply with City procurement requirements. The City may utilize the results of this RFI in drafting a competitive solicitation (RFP) for the subject services/products/equipment.Participation in this RFI is voluntary and the City will not pay for the preparation of any information submitted by a respondent or for the City's use of that information. Participation in this RFI provides vendors an opportunity to showcase their solutions and inform the City's understanding of the evolving market, which may shape future competitive solicitations.Details of information that is being requested are included in Attachments.

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Timeline

Release Project Date:January 16, 2026Question Submission Deadline:February 3, 2026, 5:00pmProposal Submission Deadline:February 6, 2026, 5:00pm

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Introduction

The City of Seattle, Finance and Administrative Services Department (FAS), Consumer Protection Division (CPD), requests pricing information from qualified vendors to provide a modern, cloud-based system to manage regulatory licensing, enforcement, case management, workflow, document management, customer-facing portal capabilities, payment and fees collection and integration with existing Seattle financial programs.

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Project Contact

Jason EdensContracts Advisor700 5th AveSeattle, WA 98101Email: jason.edens@seattle.gov

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Procurement Contact