Pierce County

Questionnaire

Towing Services for Pierce County

2026-RFP-094

Project Questions

1

Administrative Questions

Type: sectionHeader

2

Proposer Confirmation

Type: confirmation

As an authorized representative of the Proposer, having carefully examined the Request for Proposals, propose to furnish services in accordance therewith as set forth in the attached proposal.I further agree that this proposal will remain in effect for not less than sixty (60) calendar days from the date that proposals are due, and that this proposal may not be withdrawn or modified during that time.I hereby certify that this proposal is genuine and not a false or collusive proposal, or made in the interests or on behalf of any person not therein named; and I have not directly or indirectly induced or solicited any Contractor or supplier on the above work to put in a false proposal or any person or corporation to refrain from submitting a proposal; and that I have not in any manner sought by collusion to secure to myself an advantage over any other contractor(s) or person(s).In order to induce the County to consider this proposal, the Proposer irrevocably waives any existing rights which it may have, by contract or otherwise, to require another person or corporation to refrain from submitting a proposal to or performing work or providing supplies to Pierce County, and Proposer further promises that it will not in the future directly or indirectly induce or solicit any person or corporation to refrain from submitting a response or proposal to or from performing work or providing supplies to Pierce County.
3

Ownership and Copyright of Submitted Materials

Type: confirmation

By submitting a proposal, I agree that all documents, reports, proposals, submittals, working papers, or other materials prepared by the Proposer pursuant to this proposal shall become the sole and exclusive property of the County, and the public domain, and not property of the Proposer. The Proposer shall not copyright, or cause to be copyrighted, any portion of items submitted to the County in response to this procurement.
4

Supplemental Attachment Confirmation

Type: confirmation

I confirm I have reviewed the content of the following attachments included under this RFP: Sample Agreement and any other documents as identified as "sample" in the Attachments section and acknowledge I understand and agree to these requirements should my organization receive a contract as a result of this proposal.
5

Insurance Requirements

Type: confirmation

By submitting a proposal, I understand and agree that if awarded funding from this RFP, the organization must be able to meet all insurance requirements based on services being purchased, prior to contract execution, and types of insurances may include, but are not limited to:Commercial General Liability Insurance: Required on all contracts. Standard levels are $1M occurrence/$2M aggregate (may be higher/lower, depending on value of contract and type of service).Commercial Automobile Liability Insurance: Required when the Contractor uses owned, rented, or leased automobiles to complete the services as required per the contract. Higher coverages may be required for fleet/large passenger vehicles. Workers Compensation Insurance: As required by Washington State.Professional Liability or Errors and Omissions Insurance: If the Contractor provides services such as analysis, consulting, counseling, daycare, legal, medical, nursing, pastoral, medical, or other services that require professional licensing.Abuse and Molestation: If the Contractor will be working directly with youth under the age of 18, elderly, disabled or other vulnerable populations.Cyber/Privacy and Security Insurance: If the Contractor is doing work that could give the Contractor access to personal or sensitive information from within the County's network or on the Contractor's personal computer, or lead to breaches of security, leading to a loss of privacy or identity theft.Crime/Employee Dishonesty Insurance: If the Contractor is in the custody or control of Pierce County funds such as cash, credit cards, checks or physical property.Other insurance(s) applicable to services being purchased: Such as Excess or Umbrella Liability Insurance if the contract is in excess of $500,000.In addition:Pierce County shall be named as an "Additional Insured" which must be provided in the insurance endorsement; andInsurance requirements also apply to any subcontractors hired by the main Contractor to deliver services, where applicable.Please see "Exhibit D" in the SAMPLE AGREEMENT under attachments to see full insurance requirements. If you have questions regarding insurance requirements, please submit them through the “Question & Answer” section of the RFP.
6

Debarment Certification

Type: confirmation

As an authorized representative of the Proposer, I certify to the best of my knowledge and belief that the organization and its principals:Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any Federal department or agency;Have not within a three-year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State, or local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property;Are not presently indicted for or otherwise criminally or civilly charged by a government entity (Federal, State, or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; andHave not within a three-year period preceding this proposal had one or more public transactions (Federal, State, or local) terminated for cause or default.Does not employ any person nor contracts with any person or agency excluded from participation in federal health care programs under either 42 U.S.C. 1320a-7 (§§1128 or 1128A Social Security Act) or debarred or suspended.By checking the confirmation, I understand that a false statement on this certification may be grounds for rejection of this proposal or termination of any award. In addition, under 18 USC Sec. 1001, a false statement may result in a fine of up to $10,000 or imprisonment for up to 5 years, or both.
7

Organization Information

Type: sectionHeader

8

Authorized Individual

Type: shortAnswer

Please provide the name and title of the individual authorized to execute a contract on behalf of the organization.
9

Organization Information

Type: longAnswer

Please provide the legal name, any d/b/a names, years in business, local address, billing address if different, email address, and phone number of the organization making the proposal.
10

Organization Tax ID Number

Type: shortAnswer

Please provide the Employee Identification Number (EIN).
11

Organization Contacts

Type: longAnswer

Please provide the name, phone, and email for:Executive Director/CEO/PresidentFinancial Manager/CFOContract Manager
12

Washington State Unified Business Identification (UBI) Number

Type: shortAnswer

Please provide the organization's UBI number. WARNING: Failure to provide a UBI number will be cause for the application to be disqualified from competition.
13

Does your company only want to provide Non-Sheriff Services?

Type: yesNo

If you are providing non-Sheriff services, you will not be evaluated on Secured Vehicle Storage Operations.
14

Unique Entity Identification (UEI) Number

Type: shortAnswer

An organization must have, at the time of submission, an active UEI number when the funding for the procurement is identified as federal. Please list your UEI as issued by Sam.gov. Funding may or may not create a subrecipient relationship between the organization and the County. WARNING: Failure to provide a valid and active UEI number may result in the disqualification of the application from further consideration.
15

Scored Proposal Questions

Type: sectionHeader

16

Company Qualifications & Compliance (15 Pts)

Type: longAnswer

Describe your company’s experience providing 24/7 towing, recovery, secured storage (if applicable), and roadside assistance services within Pierce County or similar jurisdictions. Confirm your company holds all required licenses, including Washington State Towing License, CDL endorsements for all drivers, and a Hazardous Materials License. Provide documentation. Describe your company’s standing with the Washington Tow Truck Association, including membership and training completed. Explain your company’s policies and procedures ensuring compliance with all federal, state, and local laws related to towing, storage, hazardous materials, and vehicle release. Explain your personnel qualification standards, background check processes, required attire, and safety equipment.
17

Service Delivery & Response Capability (20 Points)

Type: longAnswer

Describe your dispatch system and explain how you will meet the required 20‑minute response time after dispatch. Describe your ability to provide continuous 24/7/365 towing, recovery, roadside assistance, and storage services (if applicable), including holidays and emergencies. Describe your communication capabilities between dispatch and tow operators, including two‑way communication systems.Explain your procedures for verifying license numbers, VIN, make, model, and year before towing.
18

Secure Vehicle Storage Operations (10 Points) * Please put NA if not providing this service

Type: longAnswer

Describe your secured storage facility, including security systems, fencing, access control, and vehicle capacity. Describe how evidence or “hold” vehicles will be handled, including glove handling, tarping, covered storage, and contamination prevention. Explain your process for sending legally required notifications to owners and lien holders within five days of receiving the vehicle. Describe how Pierce County Sheriff’s Office personnel will access impounded vehicles at any time. Describe your process for resolving disputes with vehicle owners.
19

Equipment & Technical Capability (10 Points)

Type: longAnswer

Provide a list of all tow trucks in your fleet, including classifications and availability. Describe your maintenance and inspection program for tow vehicles and equipment. Describe specialty recovery equipment available, including capabilities for complex recoveries and heavy‑duty operations.
20

Billing, Reporting & Administrative Support (10 Points)

Type: longAnswer

Describe your vehicle recovery billing process, including billing citizens directly and confirming payment before release. Provide an overview of your monthly reporting capabilities for Pierce County Fleet and Pierce County Sheriff’s Office. Describe your centralized dispatch system and ability to receive service requests via telephone and electronic means.
21

Pricing Proposal (25 Points)

Type: fileUpload

Provide complete pricing for standard tow services, including labor, mileage, hookup fees, and recovery fees. Provide pricing for specialty recovery services, including heavy‑duty, rollover, complex recoveries, split loads, and hazardous material support. Provide daily rates for vehicle storage, including standard vehicles, heavy‑duty vehicles, and evidence/hold vehicles. (if applicable)List all administrative or additional fees, including certified mail charges, after‑hours release fees, and other applicable costs. Provide a clear, complete pricing sheet showing all costs with descriptions for each fee category.